Graduate Enrollment Manager University of Kansas Lexington, Kentucky, United States
Please provide a one-paragraph overview of the session. (200 words or less): This session explores the transformative impact of building a Standard Operating Procedure (SOP) library to document GEM operations. Attendees will learn how the Graduate Enrollment Management (GEM) office at the University of Kansas streamlined SOP creation by approaching the task as a team and implementing Scribe, a smart process documentation tool. By sharing lessons learned and practical SOP tools, this session offers attendees a replicable model for enhancing operational efficiency, supporting compliance, and preserving institutional knowledge.
Upon completion, participant will be able to understand the benefits of developing an SOP library documenting GEM operations and processes.
Upon completion, participant will be able to implement a smart documentation tool like Scribe to reduce manual effort, improve consistency, and streamline SOP creation.
Upon completion, participant will be able to employ strategies for engaging team members in SOP creation.
